Delivery & Returns

Delivery

We deliver to the following: Alderbury, Alvediston, Bishopstone, Broadchalke, Bowerchalke, Burcombe, Coombe Bisset, Downton, Ebbesbourne Wake, East Grimstead, Ford, Laverstock, Martin, Nunton, Odstock, Rockbourne, Salisbury, The Woodfords, Wilton, West Grimstead.

Bouquet Delivery

During lockdown pre-ordered bouquets can be delivered Wednesday-Saturday. Collections (contactless) can be made 7 days a week, just get in touch to arrange.

At all other times we deliver bouquets ourselves locally on Wednesday, Thursday, Friday and Saturday within an 8 mile radius of the Pod & Pip workshop. Do get in touch as we may be able to deliver on additional days some weeks - sarah@podandpip.co.uk

Online Shop Delivery

Orders from our online shop will be dispatched within 1-2 days of ordering and are delivered by 2nd class Royal Mail post, but most orders can be expected within 2-4 business days. Orders exceeding 2kg in weight will be sent by UPS.

Do let us know if you would like your order to be sent sooner and we will endeavour to help.

Christmas wreath kits will be sent by courier, and tracking details will be available once the order has been dispatched.

Collection

Collection is available for all of our products from the Pod & Pip workshop. Do let us know if you would like to collect outside of our normal opening hours and we can arrange a time with you.

Returns

If you wish to return a product please do inform us at sarah@podandpip.co.uk and we will be able to help. All returns must be done so within 14 days of purchase. Returned goods must be received undamaged. Returned goods are a direct cost to you, we regret we cannot pay for postage.

Refunds

Refunds for any damaged or faulty goods will be made within 14 days.